Home Search Maid Search Job Service Market
  1. Introduction 

ConnectAMaid.com (the “Maid MarketPlace”) and the Licensed Mobile Application for Accessing the Site (including all associated media and online or electronic documentation) (“the Application”), are owned and operated by WorldeMart FZE UAE & WorldeMart PVT LTD India. The Site and Application are hereinafter collectively referred to as “Platform” and the company name we may use World e Mart FZE, World e Mart PVT LTD or ConnectAMaid.com as well For the purposes of the Terms of Use, “You" shall mean the person who is accessing the Platform. 

The Company makes available its services and products to you, through the Platform on the condition that you abide by these Terms of Use (hereinafter referred to as “Terms of Use”), as updated from time to time. If you do not accept the Terms of Use or you do not meet or comply with their provisions, you should not use or access the Platform and/or avail of the Company’s services or products via the Platform. 

2. Purpose 

The Platform is made available for use only by: (a) individuals who are searching for job opportunities and vacancies and/or are interested in availing of other career enhancement services which are provided might be provided by the Company (“Job Seekers”); and (b) by individuals and/or organizations desirous of making available information pertaining to job vacancies including but not limited to agencies acting for multiple employers / organizations in order to fill the job vacancies available with those employers/organizations(“Recruiters”). 

Job Seekers, Recruiters & Tadbeer centers as hereinafter collectively referred to as “Users”. The Platform is intended to serve only as a preliminary medium of contact and exchange of information between the Users, who have a bona fide intention to contact and/or be contacted for the purposes related to genuine existing job vacancies and for other career enhancement services (“Purpose”) 

3. Binding Agreement 

The Terms of Use constitute a binding legal agreement (“Agreement”) between you and the Company. To the extent that you are accessing this Platform in your capacity as a representative of or as an employee of, a Recruiter, you represent and warrant that you are agreeing to these Terms of Use on your own behalf as well as on behalf of the Recruiter and have the authority to bind such Recruiter to this Agreement. 


4. Eligibility 

By using and accessing the platform, you represent and warrant that: a) you are competent to enter into a valid binding contract as per Indian law; and b) you are eligible to conduct the Purpose lawfully. 

5. License and Legal Compliance 

ConnectAMaid.com is operated by World e Mart FZE, a company established under the laws of the United Arab Emirates (UAE). World e Mart FZE is primarily an Information Technology (IT) company engaged in e-commerce activities, and it is duly authorized and licensed in accordance with the applicable laws of the UAE. Furthermore, our company is affiliated with Tadbeer, ensuring adherence to the relevant regulations governing our operations. 

6. Intellectual Property and Trademarks 

All content, trademarks, logos, and intellectual property displayed on ConnectAMaid.com are the exclusive property of World e Mart FZE. Users are strictly prohibited from using, reproducing, or distributing any content without explicit permission from World e Mart FZE. 

7. User Responsibilities and Conduct 

By accessing and using ConnectAMaid.com, users agree to comply with all applicable laws and regulations. Users are responsible for maintaining the confidentiality of their account information and are prohibited from engaging in any unlawful, fraudulent, or unauthorized activities on the platform. 

 1. Services Offered 

ConnectAMaid.com serves as a marketplace connecting users with maid services. World e Mart FZE, through ConnectAMaid.com, facilitates the exchange of services between users and service providers. The terms and conditions outlined herein govern the usage of the platform. 

2. Tadbeer Affiliation 

Our affiliation with Tadbeer ensures that our operations align with the standards set by relevant authorities. Users can expect a commitment to ethical business practices and compliance with the regulations governing the maid services industry. 

3. User Agreement and Dispute Resolution 

By using ConnectAMaid.com, users agree to abide by the terms and conditions outlined herein. Any disputes arising from the use of our platform shall be resolved through arbitration in accordance with the laws of the UAE. World e Mart FZE retains the right to take legal action against any user found in violation of the terms and conditions. 

4. Termination of Services 

World e Mart FZE reserves the right to terminate services to any user who breaches the terms and conditions outlined on ConnectAMaid.com. Such termination may occur without prior notice and may involve legal action if deemed necessary.

8. Amendments to Terms and Conditions 

World e Mart FZE retains the right to amend or modify the terms and conditions of ConnectAMaid.com at any time. Users will be notified of any changes, and continued use of the platform implies acceptance of the updated terms. 

  1. Governing Law 

The terms and conditions outlined herein are governed by the laws of the United Arab Emirates. Any legal action arising from the use of ConnectAMaid.com shall be subject to the exclusive jurisdiction of the UAE courts. 

2. Contact Information 

For any inquiries or concerns related to these terms and conditions, users may contact World e Mart FZE at legal@connectamaid.com. 

By using ConnectAMaid.com, users acknowledge that they have read, understood, and agreed to the terms and conditions set forth by World e Mart FZE. 

9. User 

Use of the Platform 

The Platform and the services and products offered via the Platform (which includes both paid and free services/ products) are meant for only for legitimate and lawful uses which fall within the scope of the Purpose. The Company has the sole and absolute right to determine whether a specific type of action or use falls within the scope of the Purpose or not. 

The following actions will inter alia constitute a misuse of the Platform and are strictly prohibited: 

Copying, extracting, downloading, sharing, modifying, selling, storing, distributing, making derivative works from or otherwise exploiting any content, data, information, including profiles, curriculum vitae, photographs and/or graphics, available on the Platform and/or any services or products of the Company, in any manner or for any purpose which is not, consistent with the Purpose and/or in accordance with the Terms of Use. 

Users are expressly prohibited from using or exploiting the Platform and/or any content or data provided therein for: 

any commercial purposes such as creating alternate databases, extending access to the Platform to third parties without prior written consent of the Company; and/or 

undertaking any business activity which is in competition with the business of the Company; and/or 

for seeking fees in any name whatsoever; and/or 

approaching candidates/jobseekers for any purposes other than for specific existing vacancies; and/or 

Sharing access with persons who are not contracted with the Company. Reselling the products/services offered by the Company. 

(Using or attempting to use any automated program, software or system or any similar or equivalent process (including spiders, robots, crawlers etc.) to access, navigate, search, copy, monitor, download, scrape, crawl or otherwise extract in any manner, any data or content including but not limited to adding or downloading profiles, contact details, or send or redirect messages from the Platform; 

Gaining or attempting to gain unauthorized access (inter alia by hacking, password “mining” or any other means) to: (a) any portion or feature of the Platform or any of the services or products offered on or through the Platform which are not intended for you; (b) any server, website, program or computer systems of the Company or any other third parties and/or Users; 

Modifying the services provided through the Platform or their appearance using any technology or overlay any additional offering on top of such services or simulate the Platform’s services or its functions in any manner whatsoever without explicit consent obtained in writing by approaching us at legal@connectamaid.com. 

Accessing the Platform through interfaces other than those expressly provided by Company; 

Attempting to breach or breaching any security or authentication measures set up by the Company in relation to the Platform and/or attempting to probe, scan or test the vulnerability of the Company’s system or network; 

Scraping, downloading (including bulk- downloading), replicating or otherwise extracting any information or data from the Platform (by any process, whether automatic or manual) to offer any products or services which are similar to or may in any manner compete with the products or services of the Company; 

Reverse engineering, decompiling, disassembling, deciphering or otherwise attempting to do any of the aforesaid or deriving the source code for the Site or Application or any related technology or any part thereof; 

Circumventing or attempting to circumvent any technological protections used or employed by the Company or by any third party in order to protect the content on the Platform and/or to exclude robots, spiders etc. from crawling and /or scraping content from the Platform. 

Bypassing or Circumventing or trying to circumvent any service limits including but not limited to Search limits, Captcha limits and occurrences on different triggers 

Interfering with or disrupting or attempting to interfere with or disrupt (including by using any device, software or routine), the use of the Platform or any computer networks connected to the Platform, by any other User; 

Developing, using or attempting to use any automated program, scripts, robots, third party software or system or any similar or equivalent process (including spiders, robots, crawlers, browser plug-ins/extensions/add-ons, iframes on third party sites, mirroring, HTML parsers etc.) to access, navigate, search, copy, monitor, download, scrape, crawl or otherwise extract or modify in any manner, any data or content from the Platform without explicit consent obtained in writing by approaching us at legal@connectamaid.com 

Impersonating any other person or entity, or making any misrepresentation as to your employment by or affiliation with any person or entity; 

Forging headers or in any manner manipulating identifiers in order to disguise the origin of any user information; 

Stalking, threatening, or in any manner harassing any other User; 

Imposing an unreasonable or disproportionately large load on the Platform infrastructure; 

Engaging in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Platform (or any part thereof) and providing deep links into this Platform (or any part thereof) without prior permission of Company; 

Spamming the Platform/Company or any other Users including by uploading, posting, emailing, whatsApp,SMS, transmitting or otherwise making available either directly or indirectly, any unsolicited bulk e-mail or unsolicited commercial e-mail or WhatsApp. 

Using the Platform or the contact details of Users for transmitting marketing and promotional mailers/ Offensive messages/ messages or communications using any media that are unrelated to recruitment or sending unsolicited commercial communications with misleading subject lines in order to intentionally obfuscate the original message. 

Users shall not access the Platform for purposes of extracting content to be used for training a machine learning or AI model, without the express prior written permission. 

Hosting, modifying, uploading, posting, transmitting, publishing, or distributing any material or information that: 

Violates any applicable local, provincial, state, national or international law, statute, ordinance, rule or regulation for the time being in force; 

Belongs to another person and to which you have no right; 

Infringes, breaches or otherwise contravenes the rights of the Company or any third party, including any copyright, trademark, patent, rights of privacy or publicity or any other proprietary rights; 

Contains computer viruses, or other computer code, files or programs designed to disrupt, destroy or interfere with or limit the functioning of the Platform, or any other computer system or resource; 

Is grossly harmful, harassing, invasive of another's privacy, hateful, disparaging, relating to or encouraging money laundering or gambling in any manner, any content which is or may potentially be perceived as being harmful, threatening, abusive, harassing, defamatory, libelous, blasphemous, vulgar, pornographic, paedophilic, obscene, or racially, ethnically, or otherwise unlawful in any manner whatsoever; 

Which constitutes or encourages conduct that would constitute a criminal offense, give rise to other liability, or otherwise violate applicable law; 

That deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; 

That harms minors in any way; 

That threatens the unity, integrity, defense, security or sovereignty of UAE or international, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offense or prevents investigation of any offense or is insulting to any other nation. 

In addition to the above, depending upon the nature / services chosen, certain additional conditions may apply with respect to HOUSEHOLD JOBSEEKER SOLUTIONS and hOUSEHOLD RECRUITMENT SOLUTIONS. The Users acknowledge that these additional conditions are also an integral part of these Terms of Use. 


WE HAVE AGENT AUTHORIZED AGENTS INTERNATIONALLY AND TADBEER IN UAE AND DO NOT OPERATE THROUGH ANY AGENTS WITHOUT AUTHORISATION FROM CONNECTAMAID.COM. In case of any misuse of the Platform the Company reserves its rights to take any actions as it may deem fit, including (i) suspending or terminating your access to the Platform and/or the Company’s products and/or service, forthwith and without any notice; (ii) removing or disabling any content which is non-compliant with the Terms of Use; and/or (iii) reporting the incident/ misuse to relevant authorities and/or initiating any legal proceedings. In case your misuse of the Platform results in or is likely to result in any loss or depletion of revenue, reputation or customer base of the Company, the Company additionally reserves its right to seek adequate relief against the said misuse, including relief by way of damages, injunction, etc. 

11. Platform Usage and Prohibited Activities 

ConnectAMaid.com, operated by World e Mart Fze. Before using our platform, please read and understand the terms outlined below. Your use of the platform, services, and products indicates your acceptance and compliance with these terms. 

1. Legitimate Use: 

ConnectAMaid.com and its services/products, both paid and free, are intended solely for legitimate and lawful purposes aligned with the platform's purpose. ConnectAMaid.com has the exclusive right to determine whether any action or use falls within the scope of the platform's purpose. 

2. Prohibited Activities: 

The following actions constitute misuse of the platform and are strictly prohibited: 

  • Copying, modifying, selling, distributing, or exploiting content, data, or information on the platform for purposes inconsistent with its purpose or contrary to the Terms of Use. 
  • Using the platform for commercial purposes such as creating alternate databases, engaging in business activities in competition with World e Mart FZE, or seeking fees without authorization. 
  • Reselling products/services offered by World e Mart FZE. 
  • Employing automated programs or systems to access, monitor, or extract data from the platform. 
  • Unauthorized access to platform features, servers, or computer systems. 
  • Modifying platform services without explicit written consent. 
  • Accessing the platform through interfaces not provided byWorld e Mart FZE. 
  • Breaching security measures or attempting to test system vulnerabilities. 
  • Extracting information from the platform to offer competing products/services. 
  • Reverse engineering, decompiling, or attempting to derive the source code of the platform. 
  • Circumventing technological protections to protect platform content. 
  • Interfering with or disrupting the use of the platform by other users. 
  • Impersonating others, forging headers, or engaging in harassment. 
  • Creating an unreasonable load on the platform infrastructure. 
  • Engaging in spamming or transmitting unsolicited commercial communications. 
  • Using the platform for unauthorized extraction of content for machine learning or AI models. 

3. Additional Conditions: 

Certain additional conditions may apply to Jobseeker Solutions and Recruitment Solutions based on the chosen nature of services. Users acknowledge these additional conditions as integral parts of the Terms of Use. 

4. Notice: 

ConnectAMaid.com does not act as an agent without a contract or as labor consultants on behalf of any subscriber or user. Authorized agents internationally and Tadbeer in the UAE represent us. No operations occur through unauthorized agents. In case of misuse, World e Mart FZE reserves the right to take appropriate actions, including suspension or termination of access, content removal, reporting to authorities, or legal proceedings. Any misuse causing loss to World e Mart FZE may result in seeking relief, including damages and injunctions. 

By using ConnectAMaid.com, you acknowledge and agree to abide by these terms and conditions. For any concerns, contact us at legal@connectamaid.com. Limitations on Platform Usage 

By accessing and using the Platform, you expressly agree to adhere to any limitations set by the Company. These limitations may pertain to various aspects, including but not limited to geography or location (e.g., access restrictions) and quantity (e.g., the number of resumes accessed or downloaded in a day). 

1. Adherence to Limitations: 

You commit to strictly abide by all limitations imposed by the Company on the usage of the Platform. These limitations are established to ensure fair and lawful use, as well as to maintain the integrity and functionality of the Platform. 

2. Violation Consequences: 

In the event of any violation of these limitations, the Company reserves the right to take prompt and appropriate actions, including but not limited to: 

  • Immediate cessation of your access to the Platform. 
  • Suspension or termination of services provided by the Company. 
  • Initiation of legal actions as deemed fit by the Company. 

3. Examples of Limitations: Examples of limitations may include, but are not limited to: 

  • Geographic or location-based restrictions on access to certain features. 
  • Constraints on the quantity of resumes that can be accessed or downloaded within a specified timeframe. 

4. Enforcement of Company Rights: 

The Company maintains the right to enforce these limitations to protect the interests of all users and to uphold the ethical and legal standards of Platform usage. Any breach of these limitations may result in severe consequences, and the Company reserves the right to pursue appropriate remedies. 

By continuing to use the Platform, you acknowledge your understanding of these limitations and agree to comply with them. Non-compliance may lead to the termination of your access and services, as well as legal actions deemed necessary by the Company. 

12. Accuracy and Truthfulness of User Information 

In the course of utilizing, registering, or creating a profile on the Platform, you agree to provide accurate and truthful information. It is imperative that you maintain the accuracy of this information consistently. Users are expressly prohibited from impersonating or masquerading as any individual, whether they are living or deceased. 

1. Provision of Accurate Information: 

When engaging with the Platform, registering, or creating a profile, you commit to providing only true and correct information. This includes, but is not limited to, personal details, contact information, and any other data requested during the registration process. 

2. Ongoing Information Maintenance: 

You further commit to keeping the provided information up-to-date at all times. This ensures the accuracy and relevance of your profile information as circumstances may change over time. 

3. Impersonation Prohibition: 

Users are strictly prohibited from impersonating or assuming the identity of any other person, living or deceased, while using the Platform. This prohibition extends to all aspects of your interaction with the Platform, including but not limited to profile creation, communication, and any submissions. 

4. Company's Right to Take Action: 

The Company reserves the right to take immediate action against any content or profile found in violation of these Terms of Use. This includes the removal or suspension of content or profiles providing false, incorrect, incomplete, or outdated information. 

5. Termination for Providing Inaccurate Information: 

In cases where a User fails to furnish accurate or updated contact details, the Company retains the right to terminate the User's access to the Platform. Ensuring the accuracy of provided information is crucial for maintaining the integrity of the Platform and the user community. 

By utilizing the Platform, you acknowledge and agree to comply with these requirements. Failure to provide accurate and updated information may result in the removal of content or suspension of profiles, and ultimately, termination of access to the Platform by the Company. 

13. Security of Login Credentials 

Ensuring the security of your login credentials is of utmost importance for a safe and responsible use of the Platform. By registering on the Platform, you acknowledge and agree to the following terms regarding the protection of your account access information and passwords: 

1. Confidentiality of Passwords: 

You are kindly requested not to share your account passwords with any individual or entity. Maintaining the confidentiality of your login credentials contributes significantly to the security of your account.

2. Responsibility for Postings: 

While using the Platform, you are responsible for the content you post. It is crucial to exercise discretion and ensure that your posts align with the guidelines and terms set forth by the Company. 

3. Account Security Responsibility: 

As a registered user of the Platform, the safety and security of your login credentials, including account access information and passwords, are entirely your responsibility. Sharing login credentials with others may compromise the security of your account. 

4. Full Accountability for Account Usage: 

You bear full responsibility for all activities conducted under your account through the Platform. This includes any actions taken by individuals who gain access to your account through the use of your login credentials. 

5. Company's Security Measures: 

The Company commits to taking all reasonable precautions on its end to prevent any compromise of the login credentials provided to you. Security measures will be in place to safeguard your account information. 

6. Immediate Notification of Unauthorized Use: 

You agree to promptly notify the Company of any unauthorized use of your account and/or login credentials. This notification helps in taking swift action to address any security concerns and protect your account from potential threats. 

By continuing to use the Platform, you confirm your understanding and acceptance of these terms related to the security of your login credentials. Your cooperation in maintaining the confidentiality of your account information contributes to a secure and trustworthy user environment. 

14. Links to Third-Party Sites 

ConnectAMaid.com may include links to other websites for your convenience. When you click on such links, you may navigate away from our platform. It is important to understand the following terms regarding these links: 

1. Convenience and Endorsement: 

The links provided on the Platform to other websites are solely for your convenience. Their presence should not be construed as an endorsement of the contents of these linked sites by the Company. We provide these links as a service to enhance your experience. 

2. Company's Non-Responsibility: 

The Company holds no responsibility for the content on linked third-party websites. We do not make any representations regarding the accuracy, reliability, or appropriateness of the content found on these external sites. 

3. Access at Your Own Risk: 

If you choose to access these linked websites, you do so entirely at your own risk. The Company does not guarantee the security, quality, or accuracy of the information, products, or services available on these third-party sites. 

4. External Content Disclaimer: 

The Company disclaims any responsibility for the content, policies, or practices of external websites linked from ConnectAMaid.com. Users are encouraged to review the terms and policies of these third-party sites for their own protection. 

5. No Control Over External Websites: 

The Company has no control over the maintenance, updating, or accuracy of the content on third-party websites. Any concerns or issues related to these external sites should be directed to the respective site administrators. 

6. Notification of Concerns: 

If you encounter any issues or have concerns about the content on linked third-party websites, please notify us at legal@connectamaid.com. Your feedback is valuable in maintaining the quality and integrity of our Platform. 

By using ConnectAMaid.com and accessing linked third-party websites, you acknowledge and accept the terms outlined above. It is advisable to exercise caution and review the policies of external sites before interacting with them. 

15. Content Responsibility and Disclaimer 

ConnectAMaid.com functions as a platform for the distribution and publication of information submitted by users. Please carefully read and understand the following terms regarding content responsibility: 

1. User-Generated Content: 

The Company is not responsible for any content posted by users or third parties on the Platform. Views expressed by users are their own, and the Company does not endorse or take responsibility for such opinions. 

2. Reporting Inaccurate Content: 

Users encountering inaccurate or inappropriate content that does not adhere to our Terms of Use are encouraged to notify the Company using the contact details provided below. If deemed in violation, the Company may, at its sole discretion, take down or request the removal of such content in accordance with applicable laws. 

3. Information on Non-Company Products or Services: 

Any mention of non-Company products or services on the Platform is for informational purposes only. Nothing on the Platform should be considered an endorsement, representation, or warranty to any user or third party. 

4. Disclaimer of Warranties: 

All information on the Platform, including details about the Company, its products, and services, is provided on an 'as-is' basis without any warranties of any kind, express or implied. The Company disclaims all warranties, including but not limited to merchantability, title, non-infringement, and fitness for a particular purpose. 

5. Platform Operation and Viruses: 

The Company does not warrant that the Platform will operate error-free or that the site and application are free of computer viruses or other harmful mechanisms. Users are responsible for any costs associated with equipment or data servicing or replacement. 

6. Content Truthfulness and Effectiveness of Services: 

The Company makes no representations regarding the truthfulness, accuracy, completeness, timeliness, or reliability of any content posted by users. It also does not guarantee the effectiveness or timeliness of services or products offered through the Platform. 

7. User's Independent Decision-Making: 

Users are encouraged to conduct independent checks before proceeding with any transaction or exploring employment opportunities based on the data available on the Platform. Reliance on content or information posted by users is at your own risk. 

8. No Guarantee of Responses or Results: 

The Company does not guarantee the authenticity, nature, or quantity of responses to any user-posted content or applications. Decisions regarding responses, transactions, or employment opportunities are entirely at the user's discretion. 

9. Make Your Own Decision: 

Users agree that any reliance on content or information on the Platform, including interactions with other users, will be at their own risk. The Company does not offer legal or financial advice and provides no guarantees or warranties. By using ConnectAMaid.com, users acknowledge and agree to these terms. For any concerns, contact the Company at legal@connectamaid.com. 

16. Limitation of Liability 

By using ConnectAMaid.com, you expressly understand and agree to the following limitations of liability: 

Exclusion of Certain Damages: 

To the maximum extent permissible under applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or exemplary damages. This includes but is not limited to damages for loss of profits, revenue, goodwill, use, data, or other intangible losses, even if you have been advised of the possibility of such damages. 

No Guarantees on Server Uptime or Application Functionality: 

The Company provides no guarantees of server uptime or the proper functioning of applications. Users acknowledge that occasional disruptions or technical issues may occur, and the Company is not liable for any resulting damages. 

Aggregate Liability Limitation: 

In no event will the Company's aggregate liability to you for any claims, whether under tort, contract, or otherwise, exceed the amount of fees paid by you to the Company. This limitation applies regardless of any failure of the essential purpose of any limited remedy. Application of Limitations and Exclusions: These limitations and exclusions will apply notwithstanding any failure of the essential purpose of any limited remedy. Users acknowledge and accept these limitations as fundamental terms of using ConnectAMaid.com. 

Please be aware that these limitations of liability are essential elements of the agreement between you and the Company. By using the platform, you agree to these limitations, and if you do not agree, you should refrain from using ConnectAMaid.com. 

17. Privacy Policy and User Information 

ConnectAMaid.com is committed to protecting your privacy. Please read and understand the following information regarding privacy settings and our practices: 

1. Privacy Settings: 

Utilize the privacy settings available on the platform to safeguard your information. These settings empower you to control the visibility of your profile and determine how others may contact you. 

2. Adherence to Privacy Policy: 

Our Privacy Policy outlines how we may use your personal data. We are dedicated to respecting and adhering to the privacy policy on a best-efforts basis. The policy provides comprehensive details on how your information is handled and protected. 

3. User Feedback Confidentiality: 

Any feedback provided by a user is considered non-confidential. We value your input but encourage users to share non-sensitive information to ensure privacy. 

4. Visibility of Shared Information: 

When you share, upload, or store information, others on the platform may view, copy, or download such information. Exercise caution and be mindful of the content you choose to share. 

5. Permission for Usage of Actions Data:

By using ConnectAMaid.com, you grant us permission to use information about actions you've taken on the platform for displaying ads, offers, and sponsored content. This permission is granted without compensation to you.

6. Use of Data for Suggestions and Recommendations: 

We use data and information about you to make relevant suggestions and recommendations, both for you and others on the platform. This enhances the user experience and helps in providing personalized content. 

By continuing to use ConnectAMaid.com, you acknowledge and agree to the privacy practices outlined above. For a detailed understanding of our privacy policy, please refer to the Privacy Policy section on the platform. Your privacy and control over your information are essential, and we are committed to ensuring a secure and transparent user experience. 

18. Payment Terms & Refund Policy 

To ensure a clear understanding of the payment terms and refund policy, please read the following information carefully: 

1. Payment Obligations: 

  • Users are requested to honor their payment obligations to the Company promptly. 
  • Payments for services offered by the Platform are on a 100% advance basis. 

2. Non-Refundable Payments: 

  • Payments for services, once subscribed to, are non-refundable. 
  • Any amount paid stands appropriated, and refunds, if any, will be at the sole discretion of the Company. 

3. Invoice Delivery: 

  • Users irrevocably accept to receive the tax invoice as a soft copy through emails or WhatsApp. 

4. Performance Obligation: 

  • The Company's performance obligation is to provide access to its online portal for the subscription period. 
  • References to usage or any other performance obligation indicate the upper limit for consumption without creating additional obligations. 5. Refund Accuracy and Timeliness: 
  • The Company offers no guarantees for the accuracy or timeliness of refunds reaching customers' card/bank accounts. 

6. Suspension or Termination Consequences: 

  • In the event of service suspension or termination due to non-compliance with Terms of Use, any payment made by the user shall stand forfeited immediately. 7. Set-Off Rights: 
  • The Company, at its discretion, may set off excess payments against amounts payable by the user under other agreements or relationships. 

8. Server Uptime and Liability: 

  • The Company provides no guarantees for server uptime or proper application functioning. 
  • Liability is limited to the refund of the amount paid, and the Company undertakes no liability for free services. 

9. TDS/GST Certificate Requirement: 

  • Users must promptly provide a copy of the TDS/Gst certificate as mandated by law for tax deducted at source from payments made to the Company. 

10. Third-Party Payment Transactions: 

  • Users making online purchases are redirected to third-party gateways for payment transactions. 
  • The Company is not liable for transactions conducted on third-party networks. 

11. User Responsibility for Transactions: 

  • Users are solely responsible for online or offline transactions involving credit cards, debit cards, or other instruments. 
  • The Company assumes no responsibility for improper use of user information for such transactions. 

12. Information Disclosure Liability: 

  • The Company is not liable for any loss or damage resulting from the inadvertent or intentional disclosure of user account information or online transaction details. 

13. Amendment to Terms of Use: 

  • The Company reserves the right to amend, alter, or change disclaimers, terms, or conditions at any time without prior notice. 
  • Any amendments will be posted on the Platform and deemed effective immediately. Please review these terms regularly to stay informed of any modifications. Your continued access or use of the Platform constitutes acceptance of these terms, as amended from time to time. 

19. Amendment to Terms of Use 

The Company reserves the right to modify, alter, or change any disclaimers, terms, or conditions of agreements at its discretion, without prior notice. It is essential to be aware of the following regarding amendments to these Terms of Use: 

1. Unilateral Right to Amendment: 

  • The Company holds the unilateral right to amend, alter, or change disclaimers or terms without prior notice. 

2. Notification through Platform Posting: 

  • Amended terms will be posted on the Platform to inform users of any changes. 
  • Users are encouraged to regularly review the Platform for any modifications. 

3. Immediate Effect of Amendments: 

  • Modifications or additions to the Terms of Use become effective immediately upon posting on the Platform. 
  • Users are bound by the amended terms as soon as they are made available. 

4. Evolution of Business, Environment, and Technology: 

  • Changes to these Terms of Use may be necessary to accommodate evolving business practices, technological advancements, or the introduction of additional features. 
  • The Company aims to adapt to the changing nature of the environment in which it operates. 

5. User's Responsibility to Stay Informed: 

  • Users are advised to periodically review the modified Terms of Use to stay informed of any changes. 
  • Continued access or use of the Site after amendments are posted is deemed conclusive proof of user acceptance of the Terms of Use, as amended from time to time. 

6. Acknowledgment of Acceptance: 

  • By using the Platform, users acknowledge and accept the Company's right to modify these Terms of Use as necessary. 
  • Users are responsible for staying informed about any changes by checking the Platform regularly. The Company is committed to providing transparent communication regarding any amendments to these Terms of Use. Your continued use of the Platform signifies your acceptance of these terms, including any modifications made over time. 

20. Intellectual Property Rights 


All rights, title and interest in and to the Platform including the intellectual property rights therein, which shall include but not be limited to proprietary database, trademarks, service marks, logo, copyright, know-how in and to the Platform, and any copies You are permitted to make herein, are owned by the Company and is protected by applicable laws. You are granted a limited, revocable, personal license to use and access the Platform for the Purpose, provided that you are at all times in compliance with these Terms of Use. Users shall under no circumstance sublicense, assign, or transfer the license, and any attempt at such sublicense, assignment or transfer is void. No rights are granted to you other than a limited permission to use the Platform upon the terms expressly set forth in these Terms of Use. Any misuse of the Platform or the Company’s intellectual property for a competing business or in any other manner whatsoever shall be actionable by the Company. The structure, sequence, organization and source code of the Platform are valuable trade secrets and copyright of the Company. 

By opting to access the Site and use the services, you hereby acknowledge and agree that any information or material provided to the Company will be deemed NOT to be confidential and proprietary to you. By providing the Company any information or other material, You grant Company a non-exclusive, unrestricted, irrevocable, perpetual, royalty-free, worldwide, assignable, transferrable, sub licenseable, right and license, in all formats or media, whether now known or hereafter devised or discovered, to use, reproduce, display, transmit, translate, rent, sell, modify, disclose, publish, create derivative works from and distribute that material or information, and You also agree that the Company is free to use any ideas, concepts, know-how or techniques that You send us for any purpose. You further agree that such license would not lapse in any circumstances, notwithstanding the provisions of any law in force, including without limitation. You further agree to indemnify, defend and hold the Company harmless from any liability arising due to the use or distribution of any such material or information. 

The above provisions and rights granted regarding title and intellectual property rights associated with the Platform shall survive termination of these Terms of Use. 

17. Local Laws 

You are responsible for compliance with applicable local laws including but not limited to the export and import regulations of other countries, while consuming the information and the services as available through the Platform. 

18. Indemnification 


19. Taxes 


20. Termination and Suspension The Company reserves the right to terminate or restrict your use or access to the Platform, or any part thereof, without notice in its sole discretion, and at any time. This termination may occur for various reasons, including, but not limited to, situations where the Company believes, based on its judgment and perception, that you have violated or acted inconsistently with the letter or spirit of these Terms of Use. 

Termination Consequences: 

  • In the event of suspension or termination of services, any limited rights granted to you under these Terms of Use shall revert to the Company for all purposes. 
  • You are required to return any unused data or information in your possession to the Company immediately upon termination. 

Continued Application of Terms: 

  • The terms of use shall continue to apply to any data or information to which you had access prior to the suspension or termination. 
  • Any abuse or misuse of such data or information will be actionable in accordance with the Terms of Use. 

Treatment of Proprietary Data: 

  • During and beyond the validity of this agreement, any proprietary data shared with you, including pricing terms, information relating to our services, and beta stage trials, shall be treated as confidential. 
  • If the nature of the information or the circumstances of the disclosure indicate confidentiality, you are obligated to treat it as such.

Termination or suspension of services is a serious matter, and users are expected to adhere to the terms outlined above to ensure the proper handling of data, information, and confidentiality. 

21. Dispute Settlement 

In the event of any dispute between a User/Users and the Company arising from the use of the Platform or subsequent to it, related to the validity, interpretation, implementation, or alleged breach of any provision of these Terms of Use, the following dispute settlement process shall apply: 

1. Arbitration: 

  • The dispute shall be referred to a sole arbitrator, chosen by the Company. The arbitrator will be an independent and neutral third party. 2. Arbitrator's Decision: 
  • The decision of the arbitrator will be final and binding on both parties involved in the dispute. 

3. Venue and Seat of Arbitration: 

  • The arbitration proceedings shall take place in UAE Or New Delhi, India. 
  • It will depend upon the residence. 

4. Governing Law: 

  • The Arbitration & Conciliation Act, 1996, as amended, or any successive legislations, shall govern the arbitration proceedings in India. 
  • In UAE as per the cyber and e commerce law 

5. Company's Role in Legal Proceedings: 

  • The Company will not be a party to any legal proceedings between a User (e.g., a subscriber) and a party contacted through the Platform. 
  • If the Company is made a party in any legal proceedings, costs will be recovered from the party on whose behalf the Company is involved in the matter, to which it otherwise has no control. 
  • The Company will comply with any court order served on it through due process. This dispute settlement mechanism aims to provide a fair and neutral resolution process in the event of conflicts, with the final decision resting with an independent arbitrator. The governing laws ensure a standardized and legally sound arbitration process. 

22. Entire Agreement 

These Terms of Use, as amended from time to time, constitute the entire agreement between you and the Company regarding the use of the Platform. 

Superseding Prior Agreements: 

  • These Terms of Use supersede all terms and conditions contained in any purchase order, order acknowledgment form, invoice, or other business form submitted by you. 

Exclusion of External Statements: 

  • No advertisements, catalogs, or other publications or statements, whether written or oral, regarding the performance of the Platform permitted under these Terms of Use, shall form part of these Terms of Use. 

This provision ensures that the terms outlined in these Terms of Use represent the comprehensive agreement between you and the Company, explicitly excluding any conflicting terms from other documents or statements. 

23. Severability 

In the event that any provision of these Terms of Use is deemed invalid or unenforceable by a court of competent jurisdiction, the following provisions shall apply: 

1. Adjustment of Invalid Provision: 

  • The invalid or unenforceable provision will be modified and interpreted to achieve the original objectives of the provision to the fullest extent permitted by law. 

2. Preservation of Remaining Provisions: 

  • The remaining provisions of these Terms of Use will continue to be valid and enforceable. 

3. No Impact on Validity: 

  • The invalidity or unenforceability of any provision shall have no effect on the validity of other parts of these Terms of Use. 

This clause ensures that if any part of the Terms of Use is found to be invalid, the remaining provisions will still be upheld, and efforts will be made to adjust the invalid provision to align with the original intent to the extent permitted by law. 

24. Assignment and Delegation

The access to this Platform is provided solely to you for your personal use in accordance with these Terms of Use. You are expressly prohibited from assigning or delegating your rights under these Terms of Use or the limited license granted to you. Any attempt to assign, delegate, or sublicense these Terms of Use by you will be deemed null and void. 

In the event that any such attempt at assignment, delegation, or sub-licensing is brought to our attention, we reserve the right, in addition to any other remedies available under the law, to:

Nullify Assignment/Delegation: 

  • Declare any assignment or delegation attempted by you as null and void. 

Legal Remedies: 

  • Pursue legal remedies, including but not limited to claiming damages and seeking injunctive relief against you. 

This provision reinforces that your access to the Platform is personal and non-transferable, and any unauthorized attempt to transfer or delegate your rights will be met with legal action and remedies. 

25. Availability of Services 

The services provided by the Platform are offered on an "AS IS" and "AS AVAILABLE" basis. It's important to note the following: 

1. No Server Uptime Guarantees: 

  • The services do not come with any guarantees regarding server uptime. 

2. Compliance with Regulations and Orders: 

  • We may need to change, alter, or cease our services in compliance with any regulations, guidelines, legislations, or lawful orders issued by a court or quasi-judicial body. 

3. Force Majeure Events: 

  • Certain events beyond our reasonable control, such as force majeure events, may lead to service interruptions or the non-availability of services or specific features. This clause emphasizes that while the services are provided to the best of our ability, factors such as regulatory requirements and unforeseen events may impact the availability of services or certain features. 

26. Activation 

In order to safeguard against a high incidence of credit card fraud, the activation of services purchased online using a credit card will require proper verification. This additional verification step is implemented to ensure the security of transactions and protect users from unauthorized use of credit cards. Users are kindly requested to cooperate with the verification process to facilitate the timely and secure activation of the purchased services. 

27. Security Tips for Maids 

a. Verification Process: Maids or job seekers should thoroughly verify potential employers before engaging in any agreements. Request necessary documents and references to ensure legitimacy. 

b. Communication: All communication should be conducted through the secure channels provided by ConnectAMaid.com. Avoid sharing personal information, such as home addresses or financial details, outside of the platform. 

c. Meet in Public Places: When meeting potential employers for the first time, choose public spaces to ensure safety. Inform a friend or family member about the meeting details. 

d. Trust Your Instincts: If something feels off or uncomfortable during the hiring process, trust your instincts and reconsider the arrangement. Your safety is of utmost importance. 

Zero Tolerance for Abuse: 

ConnectAMaid.com has a zero-tolerance policy for any form of abuse or mistreatment. Maids are encouraged to report any incidents of harassment, discrimination, or abuse immediately. We will take swift action against any employer found violating our community guidelines. 


ConnectAMaid.com is committed to fostering a secure and transparent environment for both maids or job seekers and employers. By following these security tips and being aware of your rights and responsibilities, you can create a positive and safe working relationship. We encourage all users to adhere to UAE laws and regulations, promoting a culture of respect and fairness in the ConnectAMaid.com community.

ConnectAMaid.com will not be liable or responsible apart from data sharing. 

General Queries (Functioning of the website): 

  • Email: support@connectamaid.com 

Reporting Fraudulent Listings: 

  • Email: support@connectamaid.com 

Complaints related to Content on the Platform/Site: 

  • Grievance Officer: support@connectamaid.com 

We value your feedback and are here to assist you with any concerns or inquiries you may have. 

28. Conditions Applicable to Job Seeker Solutions 

By creating a jobseeker account on the Platform, you agree to the following conditions: 

Resume Searchable by Subscribers: 

  • Make your resume searchable to Subscribers who subscribe to RESDEX (Resume Database Access). 
  • You may be contacted by Subscribers via email, telephone,WhatsApp,Social Media platforms and/or post. 
  • The Platform is not responsible for contacts/mails received by you. Profile Accessibility: 
  • Your profile shall be accessible with restrictions to unregistered users. 
  • Unregistered users shall not be able to contact you. Job Alerts: 
  • Receive job alerts via email/SMS/WhatsApp or any other mode. 
  • You can remove yourself from the job alert database by resetting this option in the Privacy Setting section of your resume. Promotional Mailers: 
  • Receive promotional mailers/WhatsApp messages/special offers/recommendations from the Platform or third parties. 
  • You can remove yourself from the promotional mailer database by resetting this option on the Privacy Setting section of your resume. Profile Updating: 
  • Update your resume/information/data without additional cost. 
  • Certain fields are automatically updated by the Platform based on the information provided by you. 

Mandatory Registration for Certain Functions: 

  • If you are unregistered and using certain portions/functions of the Platform, you undertake to provide true and correct information. 
  • Usage of the Platform for any purpose other than bona fide job applications is strictly prohibited. 

Use of Social Media such as Facebook/Google Login: 

  • You may sign in using your WhatsApp/Facebook/Google login. 
  • By doing so, you authorize the Platform to access and use certain Facebook/Google account information. 
  • For more details, refer to the Privacy Policy. Application Processing: 
  • When you indicate interest in a job listing, you authorize the Platform to make your application/information available to the applicable advertiser(s). 
  • The Company is not responsible for the content/format of the Agents/recruiter/employer’s application form, messages, or documents. Privacy Concerns: 
  • Information you post in public areas of the Platform may be accessed, used, and stored by others worldwide. 
  • The Company takes measures to safeguard your information, but it is not responsible for third-party use. Platform as a Medium: 
  • The Company offers a platform and does not guarantee the credentials or status of prospective recruiters/employers. 
  • The Company is not liable for loss of data, technical issues, or misuse of information beyond its control. Caution on Payments: 
  • Users are advised not to make payments to recruiters without verifying their authenticity. 
  • The Company assumes no responsibility for any actions taken by users based on received responses. Right to Reject and Delete: 
  • The Company reserves the right to reject and delete any resume/insertion or information/data without assigning a reason. Paid Services: 
  • Commencement of services is subject to upfront payment. 
  • Services are not transferable. 
  • Refund policy applies. 
  • Compliance with queries is required for resume writing/development services. 
  • Non-receipt of necessary inputs within 30 days may lead to order cancellation. Job Alerts Disclaimer: 
  • The Platform's automated algorithm matches jobs against user profiles, but no guarantee is provided regarding relevance. Contact Information: 
  • For contact details, refer to the previous response's "Contact Information" section. These conditions are integral to the use of Jobseeker Solutions on the Platform. 

29. Conditions Applicable to Recruitment Solutions 

The services provided under Recruitment Solutions are intended for legitimate recruitment purposes. Ensure adherence to the following conditions: 

Prohibited Mailing Practices: 

  • Transmitting marketing/promotional mailers, offensive messages, or using misleading subject lines is strictly prohibited. 
  • Posting jobs without authorization from the end employer is prohibited. 
  • Services may be terminated without notice for the originator of spam, with no refund. Validity and Authority: 
  • Advertised jobs should be genuine, in existence, and posted with proper authority. 
  • Users must have the authority to advertise or act as a recruiter for the posted job vacancies. Quotas and Restrictions: 
  • Users are subject to applicable quotas and transaction limits. 
  • Movement of resumes/CVs out of the recruiter's establishment is not permissible. Compliance with Laws: 
  • Adhere to all applicable laws for protecting personal details of users. 
  • Comply with data protection laws, process personal data lawfully, and provide assistance in handling Data Security Breaches. Data Processing and Security: 
  • Implement technical and organizational controls to protect shared personal data. 
  • Misuse of personal details accessed through your account is solely your responsibility. Data Retention and Usage: 
  • Retain or process shared personal data for the agreed-upon purposes, not exceeding 90 days. 
  • Downloaded personal data must be used for hiring purposes only. Platform and Recruiter Relationship: 
  • The Platform and recruiters act as independent controllers in their respective capacities. 
  • Recruiters are responsible for documents, screening questions, and additional information collected from job seekers. Job Information Placement: 
  • The Company may place information related to vacancies on the Platform, mirror websites, or allied publications. 
  • Job information is displayed for a fixed period, subject to change. Job Posting Terms: 
  • Job postings are subject to modification by the Company to fit its data structure. 
  • The Company reserves the right to reject any insertion without assigning a reason. Service Commencement and Shortlisting Services: 
  • Maids or candidates data access upon upfront payment. 
  • Shortlisting services' accuracy is not guaranteed, and the Company does not act as a recruiter's agent. Response Guarantee Disclaimer: 
  • No guarantee or warranty is provided for a satisfactory or any response. 
  • The Company is not liable for information obtained by the recruiter. Background Check and Fees: 
  • Actions based on background checks are the recruiter's responsibility. 
  • No fees should be charged from candidates responding to jobs on the Platform. Platform Changes and Usage: 
  • The Company can change the Platform's look, design, or features without prior notice. 
  • Usage from third-party premises/networks without permission is not allowed. Data Storage and Other Services: 
  • Store job applications,Personal data,CVs within prescribed limits during the services' validity. 
  • Additional services may include the Response Manager, RESDEX access, and banners. 

Ensure compliance with these conditions for the effective use of Recruitment Solutions on the Platform.

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